Nicholas Lewis
PMP | Senior Project Manager | Microsoft 365 Expert | Digital Transformation
Professional Summary
Project-focused IT and cloud leader with extensive experience delivering enterprise-scale initiatives across public and private sectors. PMP-certified with a proven record of managing complex programs, aligning stakeholders, and driving projects on time and within budget. Skilled in product roadmaps, Agile leadership, and integrating AWS, automation, and analytics to optimize performance. Recognized for bridging technical and business priorities, improving processes, and delivering measurable impact through disciplined execution.
Professional Experience
US Department of the Interior
Senior Project Manager (Program Analyst) (Feb. 2024 – Present)
- Led Microsoft 365 implementation, SharePoint data migrations, and annual congressional reporting initiatives using Agile (Scrum, Kanban) and PMBOK best practices. Served as Product Owner for GIS database modernization project, collaborating with developers to improve UX/UI and streamline geospatial data workflows for 300+ users.
- Defined product roadmap and led delivery of internal workflow optimization tools using Power Automate, Microsoft Teams, and SharePoint—reducing document turnaround by 40%. Integrated with Power BI for real-time tracking and applied AI (ChatGPT) for scalable communications.
- Built and maintained executive-facing dashboards (Power BI, Excel) to monitor program KPIs, support data-driven decisions, and prioritize high-impact initiatives across 11 programs.
- Led rollout of ChatGPT Gov for internal use cases, including email drafting and data summaries, saving 8+ hours/employee weekly through prompt engineering and automation.
- Drove a 25% YoY increase in public website traffic using Google Looker Studio for UX analytics and insights. Refined content strategy through data-driven iteration, improving stakeholder engagement.
US Department of Labor
Operations Analyst (Oct. 2022 – Feb. 2024)
- Led Lean process redesign to reduce data reporting lag and exceed operational OKRs, enhancing service delivery across procurement and grants programs.
- Automated procurement data reports, reducing average data call turnaround time by 7 days and improving compliance review time by 25%.
- Facilitated executive briefings and stakeholder meetings; presented data-driven recommendations that enhanced operational strategy and execution.
- Created communication strategies and data dashboards that increased transparency and improved congressional and stakeholder engagement.
- Standardized project workflows by designing reusable project management templates that improved collaboration, timeliness, and cross-team coordination.
- Automated reporting workflows using Power BI and advanced Excel models, reducing reporting cycles by 5 days and enabling real-time performance tracking.
US Department of Defense
IT Project Manager (Aug. 2021 – Oct. 2022)
- Directed enterprise digital communications, aligning messaging and branding across 160+ global sites using SharePoint, CMS, and strategic content planning.
- Led 15-person Agile team to migrate on-premises data to OneDrive and SharePoint Online, completing the project 3 weeks early and improving data security and collaboration.
- Executed marketing campaigns (email, web, social) to boost IT service awareness, increasing adoption and customer satisfaction scores.
- Used Power BI, Excel, and PowerPoint to turn IT data into actionable dashboards, enabling executives to refine cross-departmental communication strategies.
- Created enterprise-wide brand identity kits and style guides, reducing content revision cycles and improving stakeholder alignment.
US Department of the Treasury
Management & Program Analyst (Feb. 2020 – Aug. 2021)
- Managed hybrid project delivery for 10+ analytical studies on employee performance, leading cross-functional teams of 15+ and using data to improve workforce efficiency.
- Developed visualization strategies using Power BI, Excel, and pivot tables to analyze 100K+ personnel records and uncover performance trends.
- Conducted 15+ operational and risk assessments that provided insights to eliminate waste and fraud, influencing strategic policy changes.
- Delivered 20+ executive-ready reports linking project KPIs to business outcomes, enabling faster decisions across a $10M transformation portfolio.
- Partnered with dev teams to streamline taxpayer support via AI chatbots, increasing satisfaction by 15% and cutting processing time by 30%.
Education
- M.S. Finance, University of Kentucky, 2019
- B.A. Kinesiology, University of Kentucky, 2018
Certifications
- Project Management Professional (PMP)
- AWS Certified Solutions Architect – Associate
- AWS Certified Cloud Practitioner
- Federal Acquisition Certification for Program and Project Managers (FAC-P/PM)
Skills & Technical Proficiencies
- Data & Automation: Microsoft 365, Excel (advanced), SharePoint, SQL, Power BI, PowerAutomate, ChatGPT, prompt engineering
- Project & Collaboration: MS Project, Visio, Jira, Confluence, Teams
- Frameworks: Agile (Scrum, Kanban), Waterfall, SDLC, Lean, ITIL
- AWS Cloud: EC2, S3, Cloudfront, Certificate Manager, Route 53, IAM, Lambda, Athena, Glue, CloudFormation, QuickSight
- Leadership: Stakeholder management, change management, vendor management, performance management, knowledge management
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